Security
Elizabeth Ministry International is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.  Elizabeth Ministry International uses Internet Encryption Software, and Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information.  Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. If we receive your credit card information directly, it is accessible only to a small number of trusted Elizabeth Ministry International employees who have been specially trained in processing this information.
 
Cookies
From time to time, we may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. Gift Shop, etc.).  We may use this information to better personalize the content you see on our sites.

Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser.  Your browser can refuse all cookies, or show you when a cookie is being sent.  If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.
 
Children’s Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a minor.  We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected. 

To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
 
Shipping Policy
Most orders are shipped within 3 business days.  All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days, or in some extreme cases up to 4-6 weeks, depending on product availability or personalization.  Orders shipped by ground service average 4-10 business days from date of order to reach its destination.  Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination.  Every attempt will be made to honor special requests for overnight shipping when necessary, for items such as miscarriage delivery aids or burial vessels.  Please call 1-888-524-0557 to confirm. 
 
Additional charges may apply depending on weight.  We will notify you of any additional charges before shipping or if items are backordered.  When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays.  DHL will not ship to P.O. Boxes.  Please include a complete street address for all orders.  If ordering internationally, including Canada, any taxes, customs, or related fees will be your responsibility at the time of receipt.
 
Billing Policy
We accept Visa, MasterCard, Discover, and American Express.  All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction.  All prices and figures are listed in US Dollars.

Return Policy
All orders are nonrefundable.  Damaged or defective product may be exchanged for a replacement.
 
Account Policy
Elizabeth Ministry International reserves the right to de-activate or remove any user accounts provided at elizabethministry.com, elizabethministry.org or reclaimsexualhealth.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 90 days.
 
Download License
Downloads are solely for personal, noncommercial use.  Copies of downloads can only be stored on computers or devices owned by the person or entity who purchased the download.  Additional licenses of downloads can be purchased from elizabethministry.org.
 
Contacting Us
If you have comments or questions about any of our policies or our website, please contact us at info@elizabethministry.com.  Hours: M-F 10am - 2 pm